How U Mobile built agentic telco operations with Amazon Bedrock AgentCore

原文摘要 · 中英对照

U Mobile, Malaysia's newest 5G network provider, built AiDaH, an agentic AI operations platform on Amazon Bedrock AgentCore that moves beyond AI assistance to autonomous action across telco operations. Nine months after production launch, AiDaH handles over 150 operational scenarios across six divisions, cutting trouble tickets by up to 84.5%.

马来西亚最新的 5G 网络运营商 U Mobile 基于 Amazon Bedrock AgentCore 构建了 AiDaH 智能体 AI 运营平台，从 AI 辅助迈向跨电信运营的自主行动。投入生产九个月后，AiDaH 处理六个部门超过 150 个运营场景，故障工单最多减少 84.5%。